We’ll find a way.

Available missions can be played offline with locally stored progress and previously confirmed access. Sign-in, new purchases, verification, restore, Game Center and support need a connection. Local saves are not synchronized by LootWink between devices. Uninstalling, resetting progress or losing the device can remove saves. Manage backups through Apple settings.

Prices and purchase terms are displayed by the App Store before confirmation. Access is granted after backend verification and may change after refunds or revocation. Use Restore Purchases in the app with the same Apple account and the linked LootWink identity. Refund requests are handled through Apple under its policies. Account deletion does not itself issue a refund or cancel an Apple subscription.

Swipe in the direction you want to move and hold. Lift your finger to stop. Use ladders between floors and the DIG and OPEN controls at the right position.

Reopen the app, check for an update and note the affected mission. Do not uninstall as a first step because local saves may be lost. If the problem continues, email us with device and version details.

Open Settings in LootWink and choose Delete account. Confirm the request; Apple sign-in accounts may need to authenticate again. An internet connection is required to remove the server account and Firebase identity. Account deletion removes or anonymizes account data, device registrations and purchase associations; RevenueCat deletion is retried if unavailable. Records required by law may be retained. Resetting local progress or uninstalling alone does not delete the server account.

If you cannot access the app, email [email protected] to request account deletion. Include your account identifier if available; never send passwords, payment details or identity documents. We may need to verify ownership before acting. This link opens your email app and does not submit a request automatically. Apple keeps its own transaction and Game Center records. Manage any Apple subscriptions separately in Apple settings; deleting an account does not cancel them.